Privacy Policy

Effective Date: November 16, 2025

1. Introduction

Referrix (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect the personal information of users accessing referrix.ca.

2. Information We Collect

• Account registration data: name, email, password, phone number, CPSO number, billing number, fax, and clinic address.
• Specialist status information: availability, wait time, and referral radius.
• Usage data: IP addresses, login activity, and website interactions.

3. How We Use Your Information

• To create and manage user accounts.
• To display real-time availability information of specialists to family physicians.
• To facilitate proper functioning of the website and maintain user security.
• To communicate important updates regarding the platform.

4. Sharing Your Information

We do not sell, rent, or trade personal information. Information may be shared only:

• Between registered users (specialists and physicians) as part of the platform functionality, e.g., displaying availability.
• When required by law or to protect legal rights.

5. Security

We use appropriate technical and organizational measures to protect user information from unauthorized access, disclosure, or destruction.

6. Cookies and Sessions

We may use cookies or session storage for login authentication and to improve the user experience.

7. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at support@referrix.ca.

8. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have questions about this Privacy Policy, contact Referrix at:

Email: support@referrix.ca